There are a number of things you need to consider when you are thinking about the financial security and quality of the insurance company you are dealing with.
- Are there many complaints against the company?
- Are they able to pay for large claims?
- Do they have the license to sell insurance in your state?
- Do they have contracts with the best doctors and hospitals in your area?
- What is their experience in this field?
- What is the number of members they have?
Your state insurance department can always provide you with a lot of information on the company you are researching. All states in the country have sites that cater to the availability of insurance in their state. These sites often provide you with valuable research tools, complaint ratings and reports on the financial strength of the company. These reports are available for all the companies functioning in the state.
You can also find details about whether the plan you are going for is accredited and meets specific industry standards. Some employers may only have contracts with accredited companies. Also note that some HMO plans may not be regulated by the department of insurance in the state, but under the department of corporations.
You may also find valuable information on the state insurance availabilities from the website of the insurance companies or their plan brochures. They include satisfaction survey and all the information you need on quality. These reports may also include statistics on how many members are currently in a plan. You may get information on whether these plans offer preventive care; insist on follow up on other test results.
You can also ask your friends to find out what the general opinion is about health insurance plans in your state. Find out whether they are happy about the plans they are enrolled in, what benefits they are getting and whether they are having problems with their claim settlements. Also find out how often they have had to go through rate increases.