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Intermountain IHC Health
IHC Health Plans, Inc. has changed its name to SelectHealth in
April 2006. SelectHealth is an integrated subsidiary of Intermountain
Healthcare. It is a nonprofit health insurance company catering
to the needs of its members in Utah and Idaho. SelectHealth will
continue to be responsible for all contractual and legal agreements
previously entered into by IHC Health Plans. Being a subsidiary
of Intermountain Healthcare, it is part of one of the leading integrated
healthcare systems in the United States. At Intermountain Healthcare,
doctors, hospitals, and SelectHealth insurance plans work jointly
to provide the best possible quality at the lowest possible cost.
Under its former name, SelectHealth received an "Excellent"
rating from the National Committee for Quality Assurance (NCQA),
the accrediting body for managed care plans. In 2005, Utah's citizens
rated SelectHealth highest overall in measures for customer service
and for claims processing. It was rated highest of all Utah health
plans in customer service quality in 2004 as well.
SelectHealth has been doing highly commendable jobs in the areas
of diabetes care, colorectal cancer screening, access to primary
care practitioners, cervical cancer screening, prenatal and postpartum
care, appropriate medication for people with asthma, and controlling
high blood pressure.
SelectHealth offers its members convenience, excellent service,
and affordable health coverage. Under its previous name of IHC Health
Plans, Inc., SelectHealth has earned national recognition for providing
quality healthcare at an affordable cost, while maintaining the
highest level of member services.
The company offers health insurance for individuals and their families,
small employers, and large businesses. Its premium costs remain
competitive in spite of factors like rising pharmacy costs, medical
inflation, utilization increases, and so on. SelectHealth boasts
of 3,500 practitioners on its network panels, which ensures that
members have a wide choice among the region's top physicians.
The company’s managed care plans include traditional Health
Maintenance Organizations (HMO) and HMO plans with a Point-of-Service
(POS) feature. POS plans (e.g., Select Med, Plus, Select Care Plus)
give members the option to use both participating plan providers
and nonparticipating providers.
SelectHealth underwrites (insures) HMO plans. Plus plans are underwritten
by both SelectHealth (for the HMO benefits) and SelectHealth Benefit
Assurance Company, the latter being a subsidiary of SelectHealth
(for the point-of-service benefits). SelectHealth administers all
products. Members do not require referrals from their primary care
providers to see specialists, nor do providers need to get prior
approval before performing covered medical procedures.
SelectHealth also has a health and wellness program that is an
excellent collection of valuable programs and services designed
to help you maintain healthy lifestyles. This program offers you
discounts on health-related products, educational resources and
materials, access to prenatal care, smoking cessation, and preventive
care classes, Health & Productivity newsletters, disease management
programs and so on.
You can get in touch with the Member Services team to receive help
with questions you might have about your SelectHealth plan or benefits.
The company has another service team, Member Advocates, which helps
you choose a doctor who is accepting new patients, get an appointment
for urgent care, annual exams, immunizations, and checkups and learn
more about a plan doctor.